Archive for May, 2007

How to show proof that your coaching program produces change

Prospective clients frequently ask:
"How do we know if your program will be effective?"
It is a fair question, one that we should expect and that we must be able to answer. My approach is to answer it before it is asked. Bring it up early in your discovery conversation. For instance, say:
" Here is how we […]

How to help your client change what they want.

In our work as professionals, we encounter people who want to make changes. Our bottom line is to help improve something. The problem is that people may want change, but they do not want to change. To improve anything means that the client has to change.
The idea of helping someone change surfaces the cause and […]

Sales Calls That Make a Difference

The more you can have your client describe the conditions that they want ‘in the future", the more value you create for that client.

As a sales person, the skill necessary is to learn how to go beyond the existing need as quickly as possible.  Many professionals dwell too long on the problem and then jump […]

Help your client improve “employee performance”

 
 While clients do not often ask directly for help to improve employees’ performance, they do need it.  Since performance reviews continue to be a problem with employees and executives, you may want to be pro-active in suggesting this approach.
 
The mind set required is that the manager and employee will be working together toward achieving the […]